Preparing for your mediation


Preparing for mediation is half the battle won. Gather as much information beforehand to ensure that the mediation process is not delayed, postponed or frustrated. These are typical documents that you could get ready well in advance before the mediation starts:


Management and conduct rules: Examine these rules to understand the regulations governing the sectional title scheme. They often outline rights, responsibilities, and procedures relevant to dispute resolution.

Minutes of meetings: Review minutes from previous Body Corporate meetings, Annual General Meetings (AGMs), and special meetings. These documents can provide insights into discussions, decisions, and potential sources of conflict.

Correspondence: Gather relevant correspondence, including letters, emails, or notices related to the dispute. This documentation helps establish a timeline of events and communications between parties.

Financial statements: Obtain financial statements and records, especially those related to levies, special levies, or any financial matters pertinent to the dispute. Understanding the financial context can be crucial in some cases.

Contracts and agreements: Collect any contracts or agreements related to the dispute, such as maintenance contracts, service agreements, or contracts with third-party vendors. These documents can shed light on obligations and expectations.

Records of complaints: Document any formal complaints or incident reports filed by involved parties. Understanding the nature of the complaints and the history of disputes is essential for effective mediation.

Architectural or alteration approvals: If the dispute involves alterations or architectural changes, gather approvals and documents related to these modifications. This includes any approvals required from the Body Corporate or trustees.

Insurance policies: Obtain information on insurance policies covering the property. This includes details on coverage, claims, and any disputes related to insurance matters.

Photographic evidence: If applicable, gather photographic evidence related to the dispute. Visual documentation can be powerful in illustrating specific issues, especially those related to property conditions or alterations.

Community rules and regulations: Besides the scheme’s governing documents, gather any additional community rules and regulations that may impact the dispute resolution process.


Choosing the right mediation service provider


Selecting the right mediator for your sectional title dispute is an important decision with far-reaching implications. The choice of a mediator significantly impacts the effectiveness and success of the mediation process. A seasoned and adept mediator brings a nuanced understanding of the inherent complexities within sectional title disputes, enabling a more customised and constructive resolution.

The ideal mediator possesses the skill to navigate intricate legal and communal living dynamics, all while fostering an environment conducive to open communication and collaboration. Their unwavering neutrality and impartiality ensure a fair and balanced mediation process for all involved parties. Furthermore, the mediator’s expertise in the specific industry or legal domain relevant to the dispute enhances their ability to grasp the intricacies of the issues at hand.

Ultimately, the right mediator not only guides the parties toward a mutually agreeable resolution but also instils confidence in the integrity of the mediation process, thereby promoting lasting and positive outcomes for the parties involved.


Specialised expertise


A mediator handling sectional title disputes must possess specialised expertise to navigate the intricate dynamics of communal living and property ownership. This expertise encompasses a deep understanding of relevant sectional title legislation, including acts, regulations, and amendments that shape the rights and obligations of property owners within specific jurisdictions. Additionally, familiarity with the governing documents, such as management and conduct rules, is crucial for interpreting and applying rules to address disputes effectively. A mediator with financial acumen can comprehend financial statements, budgets, and the implications of levies, enabling effective mediation of disputes related to financial management. Knowledge of common sectional title issues, construction and architectural principles, and conflict resolution skills further equip the mediator to guide parties toward collaborative solutions.


The mediator must also have legal insights into sectional title law, ensuring that mediated agreements align with legal requirements. Cultural sensitivity and neutrality round out the skill set, fostering an environment of trust and cooperation within diverse communal living contexts. In essence, a mediator with specialised expertise contributes to the successful resolution of sectional title disputes by navigating the multifaceted aspects of communal property ownership.



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Sectional title mediation involves strategically promoting harmony in collective areas. Our experienced mediators excel in effectively addressing disputes that arise in communal living, developing innovative resolutions that turn contrasts into chances for collaboration and communal advancement.

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